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Privacy Policy


Last Updated: 10 April 2026

At GHAFF Perfumes, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, purchase our products, or interact with us.

1. INFORMATION WE COLLECT

We may collect the following information:

Personal Information
• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely by third-party payment providers)
• Account login details (if applicable)

Technical Information
• IP address
• Browser type
• Device information
• Cookies and tracking data
• Website usage analytics

Marketing Information
• Newsletter subscriptions
• Preferences and interests
• Responses to campaigns or promotions

2. HOW WE USE YOUR INFORMATION

We use your information to:
• Process and fulfill orders
• Deliver products and services
• Communicate order updates
• Provide customer support
• Improve website performance and user experience
• Send newsletters and marketing communications
• Comply with legal obligations
• Prevent fraud and protect our website

3. PAYMENT INFORMATION

Payments made on our website are processed by secure third-party payment providers such as Stripe, Shopify Payments, PayPal, or bank processors.

We do not store your full card details on our servers.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to:
• Remember user preferences
• Improve browsing experience
• Analyze traffic
• Personalize marketing and advertising

This may include services such as:
• Google Analytics
• Meta / Facebook Pixel
• Google Ads

You may disable cookies through your browser settings.

5. SHARING OF INFORMATION

We may share your data with trusted third parties only where necessary, including:
• Payment gateways
• Shipping and logistics partners
• Website hosting providers
• Marketing and analytics platforms
• Legal and regulatory authorities when required by law

We do not sell your personal information.

6. DATA RETENTION

We retain your information only for as long as necessary to:
• Fulfill orders
• Provide customer support
• Comply with legal obligations
• Resolve disputes
• Enforce our terms

7. YOUR RIGHTS

Subject to applicable law, including UAE PDPL and GDPR where relevant, you may have the right to:
• Access your personal data
• Request correction
• Request deletion
• Withdraw consent for marketing
• Request data portability
• Object to certain processing activities

To exercise these rights, please contact us at:

Email: support@ghaff.ae


8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, disclosure, or loss.

9. INTERNATIONAL DATA TRANSFERS

Your information may be stored or processed outside the United Arab Emirates where our service providers operate. In such cases, we take reasonable steps to ensure adequate protection.

10. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

11. CONTACT US

For any privacy-related questions, please contact:

GHAFF Perfumes
Email: support@ghaff.ae
Address: Dubai, United Arab Emirates